This article describes the concept and use of service types in service-oriented companies. The various aspects that need to be considered when designing service types are discussed. Finally, we give a recommended approach and briefly describe how to use service types in foreknown.

Service entries are an important basis for internal and external reporting and must be exported as flexibly as possible into an established format (MS Excel). In this article you will learn everything about the design of individual Excel templates and the export of filtered service entries, e.g. to create activity statements for your customers.

When transferring working times to service entries, there are many situations in which a decision is required. In order to nevertheless transfer as many working times as possible into service entries automatically or at least semi-automatically, new configuration options have been created in foreknown, e.g. to be able to define limits and rounding rules at order and service position level.

Every freelancer and every company has to deal with the "number ranges" before creating business objects such as customers, offers, orders and invoices. Therefore, in this article we dedicate ourselves to the topic, on the one hand to show general requirements but also to give practical tips and a recommendation.